The Blog
What Your Front Desk Staff Wishes You’d Teach Them About Membership Sales
By: Laurie Fries Published on: 17/11/2025Your front desk team is the heartbeat of your spa. They greet clients, answer phones, schedule appointments, and handle everything from billing questions to late arrivals. Yet when it comes to membership sales— many front desk employees feel unprepared, unsupported, and overwhelmed.
Front Desk / Sales Team
