The Blog
6 Reasons People Cancel Their Memberships (And How to Prevent It)
By: Laurie Fries Published on: 26/05/2025Here are the six most common reasons clients cancel their memberships in spas, salons, and med spas and the practical, proven solutions to prevent it: personal connection, consistent service, and front desk training to boost retention and build long-term client loyalty.
Stop Doing These Things if You Want a Thriving Business
By: Laurie Fries Published on: 21/05/2025Struggling with lost revenue and missed appointments? Learn to set boundaries, hire the right team, and boost customer retention. Implement strategies to increase sales, improve service quality, and build a thriving, membership-based business today!
In membership sales, what's really behind the objection: "Let me think about it."
By: Laurie Fries Published on: 07/05/2025The real reasons behind the common membership sales objection, “Let me think about it,” and offers practical, empathy-driven strategies for overcoming it. By understanding what’s truly holding potential members back, spa owners and sales teams can build trust, personalize their approach, and increase conversions.
The Law of Abundance in Membership Sales: A Path to Fairness and Success in the Wellness Industry
By: Laurie Fries Published on: 07/05/2025When you obey the Law of Abundance Law of Abundance sales teams focus on collaboration, connection, and shared success rather than competing for individual commissions. This approach reduces tension and builds a positive workplace culture that drives long-term membership growth and team performance.
